Terms
TERMS OF USE
Last Updated: August 12, 2025
PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE. By using this website, you signify your consent to these Terms of Use. If you do not agree to these Terms of Use, please do not use the website.
Your access to and use of this website—as well as all related websites operated by RYANO, LLC (which includes https://ryano.mykajabi.com/ and https://thebehavioracademy.com/, among others) (collectively, the “Site”)—is subject to the following Terms of Use and all applicable laws. By accessing and browsing the Site, you accept, without limitation or qualification, these Terms of Use and acknowledge that any other agreements between you and the Site are superseded and of no force or effect.
1. Educational & Entertainment Only; No Professional Advice
The Site and all content, videos, training materials, products, services, newsletters, podcasts, blogs, community features, and other materials (collectively, the “Content”) are provided for educational and entertainment purposes only. The Content does not constitute medical, mental/behavioral health, legal, financial, or other professional advice, diagnosis, or treatment, and your use of the Site does not create a professional–client relationship with RYANO, LLC or its contributors.
You are solely responsible for how you use the Content. Always exercise independent judgment and consult a qualified professional regarding decisions in clinical, educational, business, or legal contexts. If you or someone else is in danger or experiencing a crisis, call your local emergency number immediately (e.g., 911 in the U.S.).
2. Ownership of the Site & License to You
The Site itself and all Company Content—proprietary videos, HTML/CSS, JavaScript, graphics, voice and sound recordings, artwork, photos, documents, text, course materials, and other materials—are owned by RYANO, LLC (“the Company”) and/or its third-party providers and are protected by intellectual-property laws. Subject to your compliance with these Terms, the Company grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable license to access and view the Content you purchase or that is made available to you for your personal, non-commercial use.
You may not copy, record, screen-capture, mirror, download, distribute, publicly display, create derivative works from, resell, lend, or share access to any Content, except as expressly permitted in writing by the Company. Any modification or other use of the Content for any purpose is a violation of the Company’s rights and may result in civil and/or criminal penalties.
3. Trademarks & Publicity Rights
All trade names, trademarks, service marks, logos, get-up, and images or biographical information of individuals appearing on the Site are the property of the Company or are used with permission. Nothing in these Terms or on the Site grants any license or right to use any trademark or other proprietary information without express written consent.
The Company respects others’ intellectual-property rights and may remove content and/or suspend accounts that, in its discretion, violate law or these Terms.
4. Accuracy; No Duty to Update
While the Company uses reasonable efforts to include accurate and up-to-date information, the Company makes no warranties or representations as to the accuracy, completeness, or timeliness of the Content and assumes no liability for errors or omissions.
5. Electronic Communications Consent
When you register with the Company and/or use the Site, you consent to receive notices, announcements, agreements, disclosures, product updates, marketing communications (subject to your consent where required), and other communications electronically (e.g., via email or in-app). If the Company offers SMS messaging, separate consent will be collected; message and data rates may apply; you can reply STOP to opt out.
6. User Submissions; License (No Ownership Transfer)
If you send comments, suggestions, testimonials, assignments, posts, or other materials (collectively, “User Submissions”), you represent you have the necessary rights and that such materials do not include third-party confidential information or any protected health information (see Section 8).
You retain ownership of your User Submissions, but you grant the Company a worldwide, perpetual, irrevocable, royalty-free, transferable, and sublicensable license to host, store, use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly perform and display such materials in connection with operating, improving, and promoting the Site and Content. Nothing in this Section obligates the Company to use any User Submission.
7. Eligibility; Accounts; Security
You must be 18 years or older (or the age of majority in your jurisdiction) to use the Site. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Notify the Company immediately of any unauthorized use. The Company reserves the right to refuse or terminate accounts at its sole discretion.
8. PHI/HIPAA; Confidentiality; De-Identification
Do not upload or share protected health information (PHI), client identifiers, or other confidential third-party information on the Site or through User Submissions. The Site is not designed to be HIPAA-compliant. If you reference case materials, you must fully de-identify all information. You are solely responsible for compliance with applicable privacy, data-protection, and professional-ethics obligations (including BACB Ethics Code, state licensure rules, FERPA/IDEA, etc., as applicable).
9. Acceptable Use; Prohibited Conduct
You agree not to:
- Share, resell, or lend access; record, screen-capture, or post course materials publicly.
- Circumvent access controls, digital rights management, or security features.
- Scrape, crawl, spider, or use automated means to access the Site; attempt to reverse engineer the Site.
- Use any Content to train, fine-tune, or evaluate AI/ML models, datasets, or benchmarks without the Company’s prior written consent.
- Engage in illegal activity; infringe IP; upload malware; harass, threaten, or promote hate; dox; or spam.
- Misrepresent your identity or affiliation, or interfere with the Site’s operation.
The Company may monitor and enforce these Terms and may suspend or terminate access for violations.
10. Purchases; Pricing; Taxes; Payment Processing
Prices, features, and availability are as shown at checkout and may change. You are responsible for applicable taxes (e.g., sales, VAT, GST). Payments may be processed by third-party providers (e.g., payment gateways); their terms may apply. You authorize the Company (and its processors) to charge the payment method you provide for purchases and any recurring fees. You agree not to initiate chargebacks without first contacting the Company to resolve any issue.
11. Subscriptions; Auto-Renew; Trials; Cancellations; Refunds
Some offerings are sold as subscriptions that auto-renew until canceled. Your renewal cadence and next billing date will be shown at checkout or in your account. Cancel before renewal to avoid the next charge; cancellations take effect at the end of the current billing period.
Unless expressly stated otherwise on a specific product page or as required by law, all sales of digital products are final and non-refundable. Trials or promotional pricing will convert to standard pricing unless canceled before the trial ends. The Company does not provide pro-rata refunds for partial subscription periods, except where required by law.
If a specific refund policy is stated for a product, that policy governs.
12. Continuing Education / CEU Terms (If Applicable)
Where the Company offers CE/CEU credit:
- Acceptance of credit varies by certifying or licensing body; you are responsible for confirming eligibility and requirements for your jurisdiction.
- You must complete all required activities, time-on-task, and assessments and provide accurate identifying information.
- The Company may withhold or revoke certificates in cases of suspected fraud, policy violations, or failure to meet requirements.
13. Third-Party Links, Tools, and Services
The Site may reference or link to third-party websites, tools, or services. The Company does not control or endorse such third parties and is not responsible for their content, policies, or practices. Your use of third-party services is at your own risk and may be governed by the third party’s terms.
14. AI-Assisted Features; Verification Duty
If any feature uses artificial intelligence or automation, outputs may be incomplete, inaccurate, or unsuitable for your context. You must review and verify any output before relying on it—especially for client-facing, clinical, legal, financial, educational, or organizational decisions.
15. DMCA Notice & Takedown
If you believe your copyrighted work has been used on the Site in a way that constitutes infringement, please send a DMCA notice to our designated agent:
DMCA Agent: [Name/Title]
Address: [Postal Address]
Email: [email protected]
Your notice must include: (a) a physical or electronic signature of the copyright owner or authorized agent; (b) identification of the copyrighted work; (c) identification of the infringing material and its location; (d) your contact information; (e) a statement of good-faith belief that the use is not authorized; and (f) a statement, under penalty of perjury, that the information is accurate and that you are the owner or authorized to act.
If you believe material was removed in error, you may submit a counter-notice pursuant to 17 U.S.C. § 512(g).
16. Security; Responsible Disclosure
The Company uses commercially reasonable measures to protect the Site, but no system is impenetrable. Unauthorized third parties may access data despite safeguards. Use of the Site is at your own risk. If you discover a security issue, please notify us at [email protected].
17. “Lifetime Access” and Service Changes
Unless expressly stated otherwise, “lifetime access” refers to the life of the specific course or product while the Company continues to host and support it, not the user’s lifetime. The Company may modify, suspend, or discontinue any part of the Site or Content at any time (e.g., to maintain security, comply with law, or update materials).
18. Disclaimers; No Warranties; Earnings Disclaimer
THE SITE, CONTENT, AND ALL RELATED MATERIALS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, OR SECURITY. THE COMPANY DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
Earnings/Results Disclaimer. The Company does not warrant or represent that you will achieve any particular results or income. Outcomes depend on many factors under your control (e.g., context, time invested, resources, skills, implementation fidelity). You are solely responsible for evaluating your use of the Content.
19. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY AND ITS OWNERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AND AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; OR FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION—ARISING OUT OF OR RELATED TO YOUR USE OF, OR INABILITY TO USE, THE SITE OR CONTENT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE EXTENT ANY LIABILITY CANNOT BE DISCLAIMED, THE COMPANY’S TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE AMOUNT YOU PAID TO THE COMPANY FOR THE SPECIFIC PRODUCT OR SUBSCRIPTION GIVING RISE TO THE CLAIM IN THE 12 MONTHS PRECEDING THE EVENT.
20. Indemnification
You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, contractors, and agents from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Site or Content; (b) your User Submissions; (c) your violation of these Terms; or (d) your violation of any law or third-party rights. The Company may assume exclusive defense and control of any matter subject to indemnification, and you will cooperate as reasonably requested.
21. International Use & Export Controls
You are responsible for compliance with local laws. You agree not to use, export, or re-export the Site or Content in violation of U.S. export laws and regulations, including sanctions administered by OFAC.
22. Force Majeure
The Company will not be liable for any delay or failure to perform due to events beyond its reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, internet or utility failures, supply-chain disruptions, government actions, or changes in law.
23. Changes to These Terms
The Company may update these Terms from time to time. When material changes are made, we will update the “Last Updated” date and may provide additional notice (e.g., email or in-app). Your continued use of the Site after changes take effect constitutes acceptance of the revised Terms.
24. Termination
The Company may limit, suspend, or terminate your access to the Site or Content at any time for violation of these Terms or to comply with law. You may stop using the Site at any time. Sections that by their nature should survive termination (e.g., IP ownership, licenses, disclaimers, limitations of liability, indemnities, dispute resolution) will survive.
25. Governing Law; Dispute Resolution (Arbitration); Class-Action Waiver
These Terms are governed by the laws of the State of Nevada, without regard to conflict-of-laws rules.
Informal Resolution. Before filing a claim, you agree to email [email protected] and attempt to resolve the dispute informally within 30 days.
Binding Arbitration. Except for claims that may be brought in small-claims court, any dispute arising out of or relating to these Terms or the Site will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The seat and location of arbitration will be Washoe County, Nevada, unless the arbitrator permits remote proceedings. The arbitrator may award individual relief, including injunctive relief, but may not consolidate claims or preside over any form of class or representative proceeding.
Class-Action & Jury Waiver. YOU AND THE COMPANY WAIVE ANY RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION.
30-Day Opt-Out. You may opt out of this arbitration agreement within 30 days of first accepting these Terms by emailing [email protected] with your name, account email, and a clear statement that you opt out of arbitration. If you opt out, the exclusive jurisdiction and venue will be the state and federal courts located in Washoe County, Nevada.
26. Miscellaneous
- Entire Agreement. These Terms (and any product-specific terms referenced at purchase) are the entire agreement between you and the Company regarding the Site and Content.
- No Waiver. The Company’s failure to enforce any provision is not a waiver.
- Assignment. You may not assign these Terms without the Company’s prior written consent. The Company may assign these Terms in connection with a merger, acquisition, or sale of assets or by operation of law.
- Severability. If any provision is found unenforceable, it will be modified to the minimum extent necessary or severed, and the remainder will continue in full force.
- Survival. Provisions that by their nature should survive termination will survive (including Sections 2–6, 8–11, 14–20, and 21–26).
27. Contact
RYANO, LLC
Email: [email protected]
Mailing Address: 216 Lemmon Drive #F3178, Reno, Nevada 89506
